Methodology
How triage works
Nothing about the scoring is hidden. Below is the exact indicator set, the thresholds, the override policy, and what happens to the data afterwards.
Scoring
Indicator ruleset and weights
Each indicator group is matched once against the note. Weights are summed into a score: 5 or more is high priority, 2 to 4 is medium, below 2 is low.
| Indicator group | Weight |
|---|---|
| Suicidal ideation | 5 |
| Self-harm | 4 |
| Threat of violence toward others | 5 |
| Plan or means referenced | 3 |
| Abuse or unsafe home | 4 |
| Substance use | 2 |
| Escalating aggression | 2 |
| Withdrawal or mood decline | 1 |
| Panic or acute anxiety | 1 |
| Bullying or peer conflict | 1 |
| Attendance or academic decline | 1 |
Counselor override
The counselor always has the final call. Any change from the automated severity requires a written reason, which is stored on the referral packet and in the audit log so the district can review the pattern later.
Booking windows
- High priority — intake slots released immediately, appointment offered within 24 hours.
- Medium priority — appointment offered within 48 hours.
- Low priority — appointment offered within 72 hours.
Data handling
- No student name, date of birth, ID, or address is ever requested.
- Incident text, counselor contact details, stored packets, and insurance details are permanently purged 7 days after the referral is created.
- The audit log retains only non-identifying facts: timestamps, district, severity, override reasons, and booking outcomes.
- Referral packets are stored in a private bucket and only reachable through short-lived signed links.
What this is not
This is a coordination and scheduling tool. It is not a diagnosis, not a risk determination, and not a substitute for your district's threat assessment team or emergency services.
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